Refund policy

Returns and Refund Policy

We wish to keep our customers happy. Therefore, should you be unhappy with your purchase, you are entitled to return your product(s) (subject to the following clauses below) to us and claim a refund.

• All purchased goods/products, being consumable goods, can be returned to us within 7 working days of delivery – provided that they are unopened, undamaged, and unused.
• All purchased goods and products, being non-consumable goods such as any non-consumable goods and merchandise, can be returned within 7 working days from the date of purchase.
• Should a product be visibly damaged or defective, we ask that you contact us and report the damage within 7 days after delivery. Once reported, our chosen courier will collect the product from you and return it to our distribution centre, where we will inspect the product and provide you with a voucher, gift card, or a refund.